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Customer Service Details

Rewards

  • Get the Customer bot in your server!
  • Custom Donator Role
  • Access to donator channels

Customer Service

$5.00 USD

Rewards are normally issued immediately, however it can take up to 24 hours.

or provide User ID

*How to find a Discord User ID

Disclaimer
By donating to the bot you are agreeing that you understand:

  • All donations go towards the betterment of the bot and the bot’s hosting bills.
  • When making a donation you MUST keep your transaction ID given to you by PayPal or we will not confirm your donation. You have 7 days from the time of your donation to DM Cole#7575 or Albert#0002 with your transaction ID (if not using the automated system) in order to receive your donation rewards, failure to make an attempt at this within the allocated time will result in you not receiving your donation rewards.
  • Follow all instructions provided or your donation can be invalidated.
  • Refunds will be given out on a case to case basis(accidents/usage/assignment of rewards, etc.).
  • If you want to request a refund, you must place a request (via dm) with Cole#7575 within 48 hours of your donation, failure to make an attempt at this within the allocated time will result in your request being denied.

Instructions

  1. Read the Disclaimer next to this
  2. Find which package you would like.
  3. Follow the link in the package’s section.
  4. Login with Discord or enter your ID manually to receive the rewards. To get your ID, follow this guide or ask in the Support Server.
    4.1 To gift a package, enter the recipients ID rather than your own. 
  5. To gift a package, enter the recipients ID rather than your own. If you do not receive your rewards within 30 minutes, or you are upgrading, please DM Cole#7575 or Albert#0002.
  6. If you would like the Cash sent to your Beach Shack: If you own a Beach Shack, the bot will send you a DM after you donate, asking which Location you would like your money sent, so make sure to check Discord after you donate.

Upgrading

  • You can upgrade anytime you wish, if you want to gain the full rewards of the package you wish to upgrade to, just follow the “Making a donation” instructions.
  • If you wish to pay only the package cost difference we can give you the reward difference, if you wish to do this, contact Cole#7575.

Refunds

  • Contact Cole#7575 within 48 hours of you donating.